Effective February 23, 2024
Patients and visitors are encouraged to wear masks, particularly if they have symptoms of respiratory illness and when they are visiting an admitted patient with a respiratory illness. At caregiver discretion, patients and visitors may be asked to wear a mask. If they do not comply with masking when asked to do so, they may be asked to leave.
Bus Service
Local bus service in and around Worcester is provided by the Worcester Regional Transit Authority. For information on system maps, schedules and fares, call 508-791-9782 or visit www.therta.com.
Taxicab Service
For a complete list of taxicab services in and around Worcester, consult the Yellow Pages.
UMass Memorial Medical Center is the region's trusted academic medical center, part of the UMass Memorial Health. We are committed to improving the health of people in Central Massachusetts through excellence in care, comprehensive health services, teaching and research.
UMass Memorial Medical Center includes three campuses located in Worcester, MA:
Thank you for your interest in UMass Memorial Medical Center. If you have questions or comments, you can reach us by email, phone, or mail using the details below.
Note: The contacts listed are for UMass Memorial Medical Center campuses only. To contact other UMass Memorial Health hospitals, please visit our system-wide Contact Us page.
Please read these terms and conditions of use carefully before using this site. By using this site, you agree to these Terms and Conditions. If you do not agree to all of the Terms and Conditions of this Agreement, do not use this site. These Terms and Conditions may be revised and updated at any time.
Here’s a quick guide to the contact information you need to call or visit any UMass Memorial Health hospital.
You have the right to review your medical record and request a copy.
For questions about or requests for medical records, please contact the Health Information Management (HIM) Department at 508-334-5700 or email medctrmr@umassmemorial.org.
Correcting Your Medical Record If you believe information in your medical record is incorrect, please complete the "Request to Amend Protected Health Information" form.
Our financial counselors are available to talk to if you have questions about your bill or you require financial assistance.
If you don’t have health insurance, there are several low-cost insurances available. Even if you work or have health insurance already, you and your family may be eligible for low-cost or free health plans, based on your income.