Virtual Health Services

Our telehealth services enable you to access health care when and where you need it.

Our Virtual Care Services

At UMass Memorial, we bring our doctors to you through a wide range of telehealth services. Our virtual care services include:

Outpatient Virtual Visits

Not feeling up to an office visit or don’t have time in your day? We offer telehealth virtual visits for every medical specialty, including primary care, cancer, cardiology and sports medicine. You see the same UMass Memorial doctors who provide in-person care. With videoconferencing technology, you and your doctor can see and talk to each other. Learn how outpatient virtual visits work.

Remote Monitoring

Remote monitoring technology keeps you in touch with our providers when you have a heart rhythm condition. A wearable device lets us check on you and detect problems right away. We also have an advanced ICU remote monitoring service (eICU) that provides a crucial layer of care for those who are critically ill. See how ICU telemedicine makes a difference.

Digital Apps and Tools

Cell phones are an integral part of our lives. With mobile apps and other technology, we can deliver therapy and help you manage chronic conditions, putting your health care in your hands. Our myChart patient portal app lets you see test results and upcoming appointments and communicate with your health care team.

Telepharmacy Services

You can manage your prescriptions safely and conveniently with myChart. We make it easy for you to request medication refills from your phone or computer. Plus, you can talk to one of our pharmacists to get answers to your questions or receive medication counseling.

Telepsychiatry Services

Mental health appointments are essential, but they add to time away from work and other obligations. With virtual therapy appointments, you get mental health services on your schedule and from the comfort of your own home. Your provider can also prescribe and manage your medications remotely. 

What to Expect From Our Virtual Care Services

Health Care That Fits Your Schedule

When you aren’t feeling well or can’t leave home, virtual appointments give you options. We come to your screen for virtual appointments, second opinions and specialist visits. And best of all, you don’t need to sit in a waiting room or worry about traffic. 

Experience in Virtual Care

At UMass Memorial, we’ve offered telehealth services for almost two decades. We've been providing telehealth care for almost 20 years. Our experience ensures your virtual visit will be easy and effective, with the same high-quality care you receive in person. We're here to make sure your telehealth visit goes smoothly. 

More Than Appointments

We use technology behind the scenes, too. Our providers use videoconferencing and other technology to share information and brainstorm treatment plans, ensuring you get comprehensive, expert care. Our use of technology cuts down on hospital readmissions, improves outcomes and even reduces the length of hospital stays. 

Get Started

Talk to your provider to see if a virtual appointment is right for you. 
Call 855-UMASS-MD or request an appointment

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