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The evidence of the capacity crisis was everywhere — with patients in hallways and placed in any spare room. Dr. Eric Dickson, CEO and president of UMass Memorial Health, said one patient, a 90-year-old woman, was placed in a pediatric trauma room. 

The president of UMass Memorial Health last week expressed to staff that “all hands-on deck” were required to help with COVID-19 testing sites both in Worcester and Marlborough as the omicron variant continues to surge within the region.

Last Friday, President and CEO Dr. Eric Dickson explained the urgency of the situation in a message sent to UMass Memorial Health’s Core Management team, the organization said.

WORCESTER — COVID-19 continues to wallop Central Massachusetts, with UMass Memorial Health President and CEO Dr. Eric Dickson reporting a 40% positivity rate Monday at testing sites, while hospitalizations that have surpassed previous pandemic highs.

“This is crunch time for us,” Dickson said in an interview Monday. “It’s just put an enormous, enormous strain on the hospital.”

Hospitals nationwide are once again buckling under the strain of COVID-19 cases as the ultratransmissible omicron wave crashes into health care systems that are already critically short-staffed and exhausted from previous waves of the pandemic.

BOSTON (CBS) – As colleges and universities across the state prepare to welcome back their students to full in person learning, school officials are doing their part to make sure students are well informed and prepared about new COVID-19 protocols and requirements. “I’m kind of nervous because the cases are high recently, but I feel the school will do everything they can do,” Boston University student Cerelia Liu said.

Starting Monday, Massachusetts hospitals will differentiate between patients they admit primarily for COVID-19 and those admitted to be treated for something else who end up testing positive.

The idea is to give the public a better understanding of how many people are in the hospital because of the virus. But while that data began to be collected Monday, it won't be released by the Massachusetts Department of Public Health until January 17, officials said.

Worcester, Massachusetts (CNN) - An incoming tide of patients is slowly drowning UMass Memorial Medical Center, and the US military's National Guard is working to plug the gaps. In wave after daily wave, the emergency crews pull up to the ambulance bay, dropping off patients for which there is no room.

"It's just the perfect storm for a nightmare here in the emergency department," says Dr. Eric Dickson, the CEO of the hospital and an emergency physician.

WORCESTER, Mass. — A COVID-19 testing site in Worcester made an emergency call for staffing help Friday night

The UMass Memorial Health President and CEO Dr. Eric Dickson said the Mercantile Center in Worcester and the testing site at the New England Sports Center in Marlboro, both need more workers to help run the operations.

WORCESTER, Mass. — Massachusetts health care workers are exhausted as they try to navigate the unprecedented number of COVID-19 cases fueled by the omicron surge.

It's one reason why Dr. Eric Dickson, chief executive at UMass Memorial Health in Worcester left his office, put on protective gear, and got to work.