Coronavirus COVID-19

Please see our COVID-19 Testing page for additional information and to make an appointment online.

If you have a high fever, difficulty breathing or any other life-threatening symptoms, you should not wait to be tested – instead, call 911 or go to the nearest Emergency Department. You should notify the 911 dispatcher and first responders if you suspect you may be sick with Coronavirus COVID-19. If you are coming to the Emergency Department on your own, you should call ahead whenever possible to notify staff that you are coming and that you suspect you may have Coronavirus.

If you have symptoms of COVID-19 Coronavirus, please contact your primary care provider or visit our urgent care location in Oxford.

Due to a decrease in demand and an increase in alternative vaccination sites, UMass Memorial Health – Harrington will be closing its COVID-19 vaccine clinic located on 164 South Street effective March 31^st.

If you are in search of a COVID-19 vaccine, please contact your local pharmacy please click here.

To learn more about how to access your vaccination records, please visit our COVID-19 Vaccination page.

UMass Memorial Health – Harrington has implemented a new visitor policy:

•  Inpatient Medical Units – up to 2 visitors are allowed at a time (visiting hours are 10 AM to 8 PM)
• Outpatient Areas and Physician Services Offices – one visitor is allowed
• Emergency Departments in Southbridge and Webster – one visitor is allowed

Our masking policy will change on May 11, 2023, to the following:

• Masks will be optional and encouraged for patients and visitors.
• UMass Memorial Health employees will need to wear a mask during patient encounters in our Emergency Departments and the Cancer Center at Harrington
• Masks will be optional and encouraged in all other areas and patient interactions for employees.

We will continue to monitor the level of COVID-19 activity in our patient populations as well as with all employees at our hospitals, so that we can continue to adjust policies as needed. As always, our patient and employee safety and wellbeing remain our highest priorities.

A mask and observance of social distancing guidelines are required in all public areas and waiting areas. 

If any of the below have applied to you in the past 10 days, please do NOT enter any Harrington HealthCare facility without calling first:

• You are experiencing:
  • difficulty breathing
  • loss of taste or smell
  • nausea, vomiting, diarrhea
  • headaches
  • congestion or runny nose
  • sore throat
• You have been advised to quarantine in the past 10 days
• You have traveled outside of the state in the past 14 days
• You have been in contact with an individual who tested positive for COVID-19 in the past 14 days

If you are experiencing any of the above symptoms and have a scheduled appointment or procedure, please call prior to your appointment for further guidance. You are also advised to make an appointment for COVID testing.

If you have a high fever, difficulty breathing, or life-threatening symptoms, you should call 911 or go to the nearest Emergency Department. You should notify the 911 dispatcher and first responders if you suspect you may be sick with COVID-19. If you are coming to the Emergency Department on your own, you should call ahead whenever possible to notify staff that you are coming and that you suspect you may have COVID-19.

To ensure the safety of all of our patients and staff, all HPS patients are required to follow special procedures and guidelines before and during every HPS appointment. Please see the HPS COVID-19 Policies page for further information.

For those who would prefer to see a doctor via a video conference using a smartphone or computer or via a phone call, telehealth appointments are available.

A CDC-approved MASK MUST BE WORN AT ALL TIMES while inside any HPS facility.  This includes in the waiting room and in the exam room while you are waiting to be seen.

For those who would prefer to see a doctor via a video conference using a smartphone or computer or via a phone call. We have implemented Telehealth appointments during this time.

If you are interested in scheduling a Telehealth appointment, please let the office know when you call to make your appointment. We will do our best to accommodate your request if a Telehealth appointment is appropriate for the type of care you need.

You can feel safe receiving the care you need at Harrington HealthCare – we’ve got extensive protocols in place across our entire system to protect our patients from contracting COVID-19 and other infectious diseases, including frequent cleaning with specialized, hospital-grade, CDC-approved disinfectants and heightened, stringent protocols for infection prevention.

Our coronavirus disinfecting protocols meet and even exceeding guidelines set by the Centers for Disease Control (CDC) and include:

• Increased environmental services staffing
• More frequent cleaning of high traffic areas such as elevators, registration areas and waiting rooms
• Increased detailed cleaning of all exam rooms and inpatient rooms with hospital-grade, CDC-approved disinfectants
• Specialized disinfection technology including UV light sterilizers, air scrubbers and environmentally-safe disinfectant fogger devices
• Staff continue to adhere to heightened and stringent protocols for the use of personal protective equipment (PPE)

Get the latest information about Coronavirus COVID-19 in Massachusetts from the Massachusetts Department of Public Health COVID-19 website >

For information about COVID-19 symptoms, prevention and treatment, as well as frequently asked questions and the latest statistics about the disease in the U.S., please refer to the live information feed provided directly from the Centers for Disease Control (CDC).

View the latest from the CDC >