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Harrington has been set apart in a most positive way!

Dear Mr. Moore,

I know that in the past and even now you have encouraged those who have used the services of Harrington to critique the actions of hospital employees.

Long before services were extended to Charlton, Spencer, and Webster, this single improvement set a tone and a hospital culture which at once lifted this community facility far above what it was previously.

I have the conviction that no matter how familiar one might be with a hospital setting or used to testing and treatment, an individual feels a degree of apprehension entering a hospital.  As a result, the courtesy and kindness of employees does much to alleviate those feelings – besides setting a tone of a superior facility.  I have thought this a long time, particularly this week, having tests.

Having experienced Stage 3 Melanoma and, 20 years later, Colon Cancer, plus some medical misadventure two years ago resulting in hospitalization for three months, at 80 years old I look upon each day as a gift.

I am just sending you this complimentary note to articulate appreciation for all you have done for Harrington Hospital, beginning with re-training all employees.  This, even more than enlarging the physical plant of this hospital, sets it apart in a most positive way.

Thank you Ed Moore!

 

Carol Hanson

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