Harrington has implemented a state-of-the-art monitoring system in its main Southbridge campus designed to improve the support offered to patients in its Intensive Care Unit (ICU).
Known as the eICU program, this advanced system supplements Harrington’s ICU service, which is staffed by Harrington physicians, nurses, and other medical staff specialists, with help from the ICU staff at UMass Memorial Medical Center.
The eICU program allows UMass Memorial intensivists, who are physicians trained in Intensive Care, to monitor Harrington patients in real time, through use of voice, data, and video monitoring. From the eICU Support Center at UMass Memorial Medical Center, an intensivist can monitor a Harrington patient’s vital signs, such as blood pressure, oxygen saturation, and heart rate, displayed on computer screens. Other patient information readily available includes the approved care plan, physician notes, current medications, x-rays, and recent test results. Any abnormality in a patient’s vital signs is instantly sent over the eICU secure, high-speed data lines, prompting the intensivist to closely examine the situation.
The UMass intensivists, through the use of the two-way, high-resolution video cameras with enhanced audio capabilities at the patient’s bedside, can conduct a quick, visual assessment of the patient, and also interact directly with both the Harrington medical staff and the patient.
Intensive Care Patient Quality Measures
Thomas Hijeck, RN
Vice President, Patient Care Services, CNO
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