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Patient and Family Advisory Council (PFAC)

Harrington’s Patient and Family Advisory Council (PFAC) is a group of committed patients, caregivers, healthcare providers and community members who work together to ensure we deliver quality, safe and customer-focused care to the patients we serve.

How to Apply:

Please fill out our online application.

About Us:

We appreciate the value of the input and perspective from former and current patients, family members of patients, and local community members. Too many times hospitals and healthcare organizations neglect to include the critical member of their team – the patient. Programs and policies are developed without patient input.

We need members on our committee to be the “patient voice” for the communities we serve. We are now accepting applications for new members!

As a committee, we meet no more than once per month for 60 minutes. We are looking for a dynamic group of engaged community members to join our discussion on how to keep patient-centered care a focus at Harrington.

PFAC Vision, Mission and Values

Vision
The Patient and Family Advisory Council’s vision is to advocate and promote the practice of family-centered care and ensure we meet the cultural and linguistic needs of the communities we serve. This will be done through safe, compassionate, quality and innovative healthcare that listens and works collaboratively with patients and family members.

Mission
Our mission is to promote the concepts of family-centered care, as defined in our values. Harrington will form partnerships between patients, their families, healthcare providers and the community to ensure that we continuously provide safe medical practices.

Values
Members of Harrington’s Patient Family Advisory Council believe:
1. In the inherent value and uniqueness of every patient and family member;
2. In honoring and respecting the diverse nature of all families;
3. Dynamic partnerships between family members and the hospital staff will act as a catalyst toward perfection in the delivery of health care for patients and families;
4. The Patient and Family Advisory Council is a vital link between Harrington HealthCare System and the community.


Contact


© 2017 Harrington Hospital
100 South Street, Southbridge, MA 01550 | Directions >>
508-765-9771

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