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Community Benefits & Health Assessment

Each year, Harrington HealthCare works in conjunction with its Community Health Network, the Massachusetts Hospital Association and the office of the Attorney General (AG) to produce a Community Benefits Report, which highlights the previous fiscal year’s services, outreach and education to our most deserving populations. Our programs are a collaboration of medical services within Harrington, as well as outside organizations and businesses that share the desire to help educate the public, prevent chronic diseases and reduce health disparities.

Community Benefits and State-Wide Health Initiatives

The Community Benefits guidelines highlight certain health care priorities which are based on statewide needs identified by the Attorney General’s Office in 2009:

  1. Supporting Health Care Reform
  2. Chronic Disease Management in Disadvantaged Population
  3. Reducing Health Disparities
  4. Promoting Wellness of Vulnerable Populations
  5. Address Unmet Health Needs of the Uninsured

Community Benefits Mission Statement

The mission of Harrington HealthCare is to build healthier communities by providing education and outreach for identified health deficits through collaborative initiatives and programs.

Community Benefits Summary – 2016:

UMass Student Capstone Project:
In an update from 2015, students from UMass Medical School expressed interest in pursuing a capstone with Harrington to manage a population of patients with a specific health concern. Initially, the discussion favored asthmatic patients, primarily those seen over multiple visits in the Emergency Care Center. Over time, the trend has shown those patients are being managed better and re-admission rates aren’t as significant.

Currently, a task force within Harrington is exploring whether there is a more suitable population for an SMS-texting program. Ideally, patients would be enrolled and monitored via text messages and then provided with appointment reminders, educational video links and advice to help manage their illness or health disparity.

By the end of Quarter 1 in 2017, we will have:

  1. Identified whether an SMS texting program is feasible for Harrington to adopt;
  2. If so, identify an SMS educational vendor to utilize for patient education and data measuring initiative;
  3. Identify the health concern which will be used as a pilot group for this program;
  4. Identify staff within an outpatient basis who will manage this program

Health Needs Assessment (HNA)

Harrington has completed a new Health Needs Assessment as of December 31, 2016.

We partnered with DataStar to administer and tabulate a qualitative-driven survey, targeting 500 completed surveys utilizing a combination of email and social media.

Secondary data collection has also been conducted by internal members of Harrington’s team and utilized alongside the primary survey findings.

For the 2017 HNA Report, click here.
For the complete 2016 Health Needs Assessment survey, click here.

By March 30, 2017, Harrington will identify its target populations most in need and create committees and action plans to help those individuals by offering health education, programs, or collaborative initiatives.



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